FAQ

What is a home watch service?

Home watch is an essential service consisting of regularly scheduled check-ups of both the interior and exterior of unoccupied homes. Go Naples Home Watch and Concierge Services, LLC primarily focuses on ensuring their clients’ homes are secure and there are no issues.

Is Go Naples Home Watch bonded and insured?

Yes, we are bonded and insured to offer our services in Naples, Florida. We are also trained and tested by YHWP. To find out more about the training you can click on the “Graduate” link at the bottom of our website.

How do I know my house is taken care of while I am away?

Go Naples Home Watch and Concierge Services uses a custom program for reporting our visit updates. This program has a built-in GPS system, which only allows us to obtain access to our reporting software when we are inside the home. The GPS system, QRIDit, finds our client’s home via the address on Google Maps and prints out a QRID, which is then placed in our client’s home. This ensures that someone was actually at the home at the time of the inspection. There is also a QRIDit area in the services section of our website that provides a comprehensive video about this program.

Why not have a neighbor watch my home?

Neighbors are great and usually free of charge, but most of them do not have the expertise or training to properly check your home. In most cases, neighbors will pick up the mail and newspaper, maybe take a quick look inside the home, and then watch the home from across the street. That is not Home Watch! Our home watch fees are a small price to pay to know your home is being taken care of by a trained, insured, and bonded professionals.

How often do I need home watch services?

This is both a personal and insurance issue. It is difficult to determine exactly how often someone should have their home checked. If an issue arises, it is always best if it can be identified before it becomes a larger challenge. For safety reasons, once a week would be best. However, many clients feel every ten days is sufficient. We believe that less frequent visits do not provide the level of security needed to ensure that our clients’ homes are properly taken care of while they are away. Also, some insurance companies require someone to check an unoccupied home once or twice a month. Other insurance companies do not seem to have an issue with this, so there are no requirements. In order to find out what specific requirements your insurance company may have, please contact them before making a decision on the frequency of visits.

Can you visit my home after severe weather?

In Florida, especially during the summer, storms can cause extensive damage to homes. As a part of our service, we conduct a pre and post storm visit to all homes. These visits are conducted at a special rate and are designed to prepare the home for the storm and to ensure that there are no leaks or property damage after the storm.